Latest UTV Shop Reviews
Read the latest reviews to see what other riders are saying about your favorite UTV shops. Reading reviews helps you know more about these shops and find the right ones for you. Sharing experiences with other people is a good way to let others know what to expect when they visit shops. You can go through all of our reviews using the page links at the bottom.
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THE BEST!"
- Mike Edvalson
- D. Makenzie
Purchased a One Wheel Pint from them, box was clearly opened previously, but against my better judgment I went ahead with the purchase. It wasn't even the "slate" colorway I asked for, it was black, but I went ahead with the purchase anyways.
Got checked out, went on my way to try my new toy. It doesn't turn on. It doesn't charge. I look up why this could be happening and it turns out One Wheel Pint's batteries can't sit on shelves for more than a month without losing all charge. Goes completely dead. Needs a swap.
"I'm moving to California in a week, I can't fix this. I need to return the product. It's dead anyways surely they'll understand."
Dick Scott Freedom Powersports did not understand. The best they offered me was to send my One Wheel to the OEM for a $300 battery swap. Taking my $1400 purchase to $1700 and waiting 3 months to even ride the thing.
"you read the terms when you bought the machine" No one read me the terms. I was told to click yes 3 times at the point of sale and they successfully coerced me into a bad purchase. No empathy.
I don't recommend buying anything here - if something goes wrong they'll throw you under the bus and talk condescendingly to you throughout all of it. Don't spend your money at Dick Scott Freedom Powersports."
- Alex Kaump
- Amanda
- Mary Simpkins
- Devyn Hafer
- Chasity Myers
- Scott Shane
- Allison
- Jen
- Eric
I attempted to make contact with FastLab for a refund of some sort, and this was their response:
Hi Jeffrey,
Thanks for reaching back out. While we make every attempt to fit aftermarket parts with our roof rack, there is no way to guarantee that all lights would fit how you had them mounted. This is true of nearly all add on components for these UTVs. These do fit in line with many lightbar mounts. Ultimately, it is the customer's responsibility to make sure their parts will fit together or plan on modifying items as needed. In most cases, relocating a lightbar or chase bar is a fairly simple task. I don't know in your case if that is true or not. There is no way for us to know every combination of light compatibility. Unfortunately, we cannot absorb the cost of another shop relocating your lights. We do appreciate your business and make every effort to make things right but we do have to draw the line somewhere.
Again, thank you for your support and let us know if we can help you with anything else.
Regards,
Fastlab Team
For spending $597.12 and getting something other then what was promised, I would expect some type of refund and just accept fault. Instead, I got, "It's ultimately the customer's responsibility" My advise to this company is to train their employees to take orders correctly and not promise something they cannot deliver. And to "CORY" who is an employee there who attempted to handle this situation, "Shame on you!". You should not tell ANY customer that you are going to make things right, unless you actually deliver. I am guessing this is a fairly young company and needs fine tuning, so buyers beware."
- Jeffrey Dohlen
- westvalleysxs
- Jeff
- Jennifer Sutter
- Jay Paulsen
- Ken
- Ken Lewis
- Nick Lake
- Kelsey
- Quentin
- Quentin
- Stanley
- Donny Buhrow
- Zach
- John Vernon
- Mark Rau
- kelsi
- richard
- Veronica
- Tom
- Andreas Barbour
- Don Jaynes
- Dale Walters
- Ethan Smith
- chad smith
- Samantha Garduno
- Chris H
- Steven Wood
- Casey Hawk
- bobmustang1
- adonis romotap
- Cracker Jack
- K Lee
- Ben Gorman
- Bobby Johnson
- tyler wilcox
- Ashley Martinez
- paul kane
- Jack Floriant