Over charges on parts, poor workmanship. Zero communication. Had ZRP rear hubs installed incorrectly. Had a gas tank replaced and main line was secured with a zip tie. Had a subwoofer installed paid for it and took a month for install and a poor job at that. Requested a amplifier and instead of using a ride command harness they just snipped my speaker wires and lost quality of sound. Owner kept promising to correct issues and situation only got worse. One of my machines went in for one thing and came out with electrical issues. Panel’s reinstalled incorrectly, shock bolts not torqued correctly. If you value your ride do not go here. In fact if you have had issues with them, please contact me.

Simple for me. I won't go anywhere else. They are the best! I am 62 and don't worry about taking my UTV in risky places. They know my activities and make sure my UTV is ready for the places and spots I go and need to get out of.

THE BEST!

Best X3 can-am arms and bulkhead in the business intalled them with almost zero effort great design and workmanship is off the charts

Dick Scott Freedom Powersports enforces anti-consumer policies that prevent returns & exchanges even on dead on arrival products.

Purchased a One Wheel Pint from them, box was clearly opened previously, but against my better judgment I went ahead with the purchase. It wasn't even the "slate" colorway I asked for, it was black, but I went ahead with the purchase anyways.

Got checked out, went on my way to try my new toy. It doesn't turn on. It doesn't charge. I look up why this could be happening and it turns out One Wheel Pint's batteries can't sit on shelves for more than a month without losing all charge. Goes completely dead. Needs a swap.

"I'm moving to California in a week, I can't fix this. I need to return the product. It's dead anyways surely they'll understand."

Dick Scott Freedom Powersports did not understand. The best they offered me was to send my One Wheel to the OEM for a $300 battery swap. Taking my $1400 purchase to $1700 and waiting 3 months to even ride the thing.

"you read the terms when you bought the machine" No one read me the terms. I was told to click yes 3 times at the point of sale and they successfully coerced me into a bad purchase. No empathy.

I don't recommend buying anything here - if something goes wrong they'll throw you under the bus and talk condescendingly to you throughout all of it. Don't spend your money at Dick Scott Freedom Powersports.

This is the absolute worst company I have ever done business with. We purchased a machine from them right before the holiday and tried to take it back to them two days later. We wanted to just void the sale because it was a Kawasaki electric start child's 50cc ATV and it wouldn't even start, once we got it started it wouldn't stay running, once we did finally get it running, it got so hot the adults wouldn't sit on it, much less let a kid on it. They said they could not take it back, no matter what, but they would give us just over 1/2 what we paid in trade credit toward a different machine (at well over a $1000 loss). Then when we decided not to do that deal, but just let them see what they thought was wrong with it, the sales guy proceeded to cuss us out for the loss of his sale (with no less than 3 "fuck/fucking/fuckers") before we were out of earshot. This was some of the most egregious behavior I have ever seen in company with whom I did business. To say the least, I would not recommend this unprofessional company to anyone.

Get the best deals,help and very friendly folks at 🇺🇸 America Motor Sports. WE ARE VERY PLEASED AND SATISFIED WITH THE SERVICE AND HELP THANK YALL SO MUCH MICHELLE AND RONNIE.

Please for the love of God do not give your money to this business. If I wrote down every grievance I've had over the 4 months its taken them to fix my overpriced lemon of a bike Mcgrath Harley sold me, it would be pages long. I drove the bike 200 miles and the entire engine seized up on me at 55 mph almost causing me to wreck even though the salesman assured me the bikes are inspected thoroughly when they are traded in (come to find out it had a plethora of after market parts installed incorrectly causing a hole to burn thru the piston requiring a total engine rebuild). They can't even return phone calls which is just basic respect. Justin (service manager) will come up with every excuse under the sun why it's not their fault. I have never ever ever recieved worse service from anywhere in my life and I swear to you that is not an exaggeration. Tried calling the general manager today to give them one last chance to redeem themselves. Apparently he decided to go home sometime before they closed just like Justin went on vacation the week he told me he would order the parts for the bike.

Horrible. Do not bring your atv there to be worked on. I brought mine there because I didn’t want to waste money with trial and error and that’s exactly what this place did. Trialed and errored which cost me $700 for them to tell me that everything they thought was the problem that was supposedly bad and they replaced was not the actual problem and that I would need to pay another $800 to fix the actual problem. So now I’m $700 in with a broken atv still because I’m not paying another 800 for them to say there’s another problem. They charged me 2 shop fees because when I brought it home the first time it wasn’t fixed I had to bring it back. Will never use them again. Don’t waste your money!

Walked in to service, no appointment and Travis knocked it out of the park with he willingness to take care of me. Outstanding in all areas

OMG! Bought bike from this shop. Delivered and went to ride it to get ready for commute the next day. I was .25 mi into a 12 mile ride and start hearing funny noise. I pulled to suicide lane and I had NO front brake. Look at the pic and what the caliper is doing. Barely connected by hose. Nearly killed me. The next morning I would have been doing 80mph on the 60. Excuses… AND the sales guy justified keeping $200. Uh… no thanks. Clearly you didn’t earn my money OR confidence.

Horrible experience, financed a commercial mower from him, then the mower was sold for Cash to someone else. He refuses to make the situation right. His repair shop is Horrible as well, repairs aren't done that customers are charged for.

The owners like to yell, scream, and make violent threats at the employees for the smallest inconvenience. They can't figure out which jobs to do in the correct order, their parts inventory is in shambles, they often make employees start tasks that can't be completed in the time frame they promise to the customers. They like to keep old worthless junk around the shop, disorganized, etc... Most employees are likely on drugs or drunk. Do not let Guy work on your machine. The sloppy work I've seen is outrageous. The owners are constantly at each other's throats and there has been violent fights between the owners. Not recommended in any way.

My wife ordered a roof rack for a Turbo S for my birthday. In the conversation that she had with the person who did the ordering, she advised him that our Razor had a light bar front and back. He told her that it would not be a problem. I received the roof rack and it did not have any instructions and the two front brackets were for another model. Additionally, the person who took the initial order was incorrect when he advised my wife that having light bars would not interfere with the installation of the rack. There was a problem! The problem was that you cannot install this rack with an existing light bar unless you rewire the light bar and attach it directly to the front part of the rack. I notified the dealership where I purchased the Razor and had everything installed. The service person advised me that it would be around $250 to re-install the light bar.

I attempted to make contact with FastLab for a refund of some sort, and this was their response:

Hi Jeffrey,
Thanks for reaching back out. While we make every attempt to fit aftermarket parts with our roof rack, there is no way to guarantee that all lights would fit how you had them mounted. This is true of nearly all add on components for these UTVs. These do fit in line with many lightbar mounts. Ultimately, it is the customer's responsibility to make sure their parts will fit together or plan on modifying items as needed. In most cases, relocating a lightbar or chase bar is a fairly simple task. I don't know in your case if that is true or not. There is no way for us to know every combination of light compatibility. Unfortunately, we cannot absorb the cost of another shop relocating your lights. We do appreciate your business and make every effort to make things right but we do have to draw the line somewhere.

Again, thank you for your support and let us know if we can help you with anything else.

Regards,
Fastlab Team

For spending $597.12 and getting something other then what was promised, I would expect some type of refund and just accept fault. Instead, I got, "It's ultimately the customer's responsibility" My advise to this company is to train their employees to take orders correctly and not promise something they cannot deliver. And to "CORY" who is an employee there who attempted to handle this situation, "Shame on you!". You should not tell ANY customer that you are going to make things right, unless you actually deliver. I am guessing this is a fairly young company and needs fine tuning, so buyers beware.

My side by side was loud, running rough, and couldn't go past 20 mph. Now, it is night and day. Almost runs like new. Thank you for your work. Very honest and friendly.

I’ve had Level Up do my suspension, upgrade my stereo, install new tires and service my CanAm. I am extremely happy with their quality of work and customer service. They are one of the best shops around.

Erin and The shop are amazing at what they do. They are my go to for anything I need. We are currently on our 3rd RZR build. The picture is of our first car. There is a reason we keep going back.

Got whips and tender springs installed at R1. Awesome crew! Riley was extremely knowledgeable about my machine and options. I'll be back and I definitely can recommend their UTV services and accessories to anyone in the area (or driving through) that needs them!

Best customer service around. Top notch guys and friendly service. This is the only shop that will touch my car because I know Erin and his guys will do a great job. Highly recommended this shop.

Didn’t know the first thing about RZR’s when I bought mine last Oct. Was referred to Level Up from a friend. Took my car in there for service and got to know Erin and the guys in the shop. Hands down the best shop and customer service I’ve ever dealt with. Very helpful with all my aftermarket stuff that was added to my car. I don’t even compare prices because I know what I’m getting from Level Up. Quality service and products. Highly recommend this place.

Best shop in Az hands down. The best crew and personnel always willing to go above a beyond. Bu